Privacy Policy

Who we are?

Our website address is: https://cantaoresort.com.br/

What personal data do we collect and why?

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, in addition to the visitor’s IP address and browser data, to assist in spam detection.

An anonymized string created from your email (also called a hash) can be sent to Gravatar to verify that you use the service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible next to your comment.

contact forms

In the contact forms, we collect and maintain the information: Name, e-mail, telephone and company name, in order to provide customer service.

Newslatter

The Newslatter form (send name and email address), which we store to send email marketing campaigns. By subscribing to a newslatter, you allow us to send you informative emails and offers.

Cookies

We use cookies. Cookies are small plain text files that websites store in your browser to save your preferences and settings. For example, when you access a website for the first time, which makes use of cookies, this website sends a text file with your preferences to your browser, such as: Region from which you are accessing, your email address, language chosen, colors, products you might like based on your searches, etc. When you access the site again, your browser will send this file to the site, so your settings and preferences will be applied automatically without you having to configure everything again (unless you want to).

When leaving a comment on the site, you can choose to save your name, email and website in cookies. This is for your comfort, so you won’t have to fill in your details again when you make another comment. These cookies last for one year.

If you have an account and access this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be discarded when you close your browser.

When you log in to your account on the website, we also create various cookies to save your account data and your screen display choices. Login cookies are kept for two days and screen options cookies for one year. If you select “Remember me”, your access will be maintained for two weeks. If you log out of your account, login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data and simply indicates the post ID for the article you have just edited. It expires after 1 day.

Types of cookies we use

Essential: Some cookies are essential for you to experience the full functionality of our website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log into your account and add products to your basket and checkout securely.

Statistics: These cookies store information such as the number of website visitors, the number of unique visitors, which website pages were visited, the origin of the visit, etc. This data helps us understand and analyze how the site is performing and where it needs improvement. We use the Google Cookie to generate these reports in Google Analytics.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements we show you so that they are meaningful to you. These cookies also help us to track the effectiveness of these advertising campaigns.

The information stored in these cookies may also be used by third-party ad providers to display advertisements on other websites in the browser as well.

Functional: These are cookies that help certain non-essential features of our website. These functionalities include embedding content such as videos or sharing content on the website on social media platforms.

Embedded media from other sites

Articles on this site may include embedded content such as videos, images, articles, etc. Embedded content from other websites behaves in exactly the same way as if the visitor were visiting the other website.

These websites may collect data about you, use cookies, incorporate additional third-party tracking and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged into the website.

With whom we share your data

We do not share your data with third parties. Except for E-commerce payments where getway/checkout services are used.

How long do we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. We do this so that we can automatically recognize and approve any later comments instead of holding them for moderation.

For users who register on our site (if any), we also retain the personal information you provide in your user profile. All users can view, edit or delete their personal information at any time (it’s just not possible to change your username). Site administrators can also view and edit this information.

What are your rights over your data

If you have an account on this site or if you have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we remove any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes. To request, just send an email to contato@cantaoresort.com.br and we will get back to you within 28 days.

Where do we send your data

Visitor comments can be flagged by an automatic spam detection service.

Your contact information

To request a change, removal or copy of your personal data, just send an email to contato@cantaoresort.com.br and we will get back to you within 28 days.

How we protect your data

Keep calm! Your information is safe! our website has an SSL certificate (Secure website) for you to browse, process and send information safely. We also use a security plugin on the site.

We reserve the right to update these terms and conditions of use without prior notice.

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